You give the viewings. Venuo answers the enquiries before them.
Every enquiry that reaches your web form or email gets one reply within 15 minutes, day or night: the couple's date, your prices and two viewing times they confirm by replying. When Venuo isn't sure, you get a draft to approve instead.
The enquiry desk for wedding and function venues, by Yielde
R999 incl. VAT for 30 days. Or call Chris on 063 611 2952 for a 10-minute demo on made-up enquiries.
- Thandi · web form, 21:15:
Hi! Is Saturday 17 April 2027 open for our wedding? We're about 50 guests. What would it cost?
- Tolboskloof Weddings via Venuo · 21:21:
That date is provisionally open. We will confirm it with you by Monday 12 October 2026, 10:00 — nothing is reserved until then.
Barn wedding — Saturday: R38 500 · Farm menu — harvest table: R520 per guest.
Viewing times: Wednesday 14 October 2026, 15:00 or Wednesday 21 October 2026, 15:00.
- Thandi · reply, to your inbox:
Wednesday 14 October at 15:00 suits us. See you then!
- Enquiry in
- One reply
- In your inbox
How it works
From the first enquiry to a viewing time, in four steps.
A couple gets in touch
Through your web form or by email, the way they do today. Your form and your inbox stay exactly as they are.
Venuo replies once
Within 15 minutes, day or night, in English: their date, your prices from a table you approve, and two viewing times.
When it isn't sure, you decide
An unclear date, more guests than you seat or out-of-date blocked dates become a draft for you to approve with one tap.
The couple answers you
They confirm a viewing time by replying, and that reply goes straight to your inbox. At 07:00 you get one email listing every enquiry.
What's included
What the desk does for a venue office.
01
A reply within 15 minutes
Day or night: the couple's date and guest count, your prices and two viewing times they confirm by replying.
02
Web form and email
Enquiries from your web form or your enquiry email. No app, no login, no password.
03
Only the times you open
It offers two of the viewing times you've given, and skips your blocked dates.
04
Drafts first, one tap to stop
You start on drafts for 3 days, and auto-send starts only when you say yes. One tap in every 07:00 email stops all replies within a minute.
05
One email at 07:00
Every enquiry, best fit first, every draft with a one-tap approve link, and the stop link. You get a copy of every reply.
06
It says what it is
Each reply says, in one line, that it was sent automatically from your approved price list and that you will reply personally. Prices are indicative; your own quote follows the viewing.
Works with
Your form and your inbox stay exactly as they are.
Enquiries reach Venuo from your web form or your enquiry email; couples' answers come back to your own inbox. It doesn't read WhatsApp, Instagram, phone calls or PDFs, and it never sends follow-ups.
- Your web formThe desk as a second recipient
- Your enquiry emailForwarded to the desk
- GmailA forwarding filter
- Google WorkspaceA forwarding filter
- Microsoft 365Through your web form
- Your inboxCouples' answers
- The 07:00 emailEvery enquiry, once a day
- A copy of each replySent to you
- Draft noticesApprove with one tap
Start your pilot
Thirty days on your own enquiries.
R999 incl. VAT, paid only after you've read the pilot terms and the operator agreement. Nothing renews by itself. Or call Chris on 063 611 2952.
Questions
Questions owners ask first.
Before you start
Does it answer WhatsApp, Instagram or phone enquiries?
No. It answers enquiries that reach your web form or your email, once they’re connected to the desk during set-up. It doesn’t read or answer WhatsApp, Instagram, phone calls or PDFs. Those stay with you.
If most of your enquiries come by WhatsApp, it may not be for you yet. If a fair share come by form or email, the demo is still worth ten minutes.
Do I need to install anything?
No. There’s no app and no login. You add the desk as a second recipient on your web form, or forward enquiries to it. On Microsoft 365, the form is the only route. Chris walks you through the change and sends one test enquiry with you.
Do couples know the reply was sent automatically?
Yes. Every reply says, in one line, that it was sent automatically from your approved price list and that you’ll reply personally. A reply you approved from a draft says that you checked it before it was sent.
Do you promise it will bring in bookings?
No. Venuo answers the first enquiry and offers viewing times; the viewing, the quote and the booking stay with you. It never calls a date booked, reserved or confirmed.
Talk to Chris
Call 063 611 2952Or start your pilot by email at hello@venuo.co.za. There's no form on this site.
The demo
- How long
- About ten minutes.
- Where
- By video call, or in person near George.
- What
- The real desk on made-up enquiries. Never a real couple's details.
When you say yes
You get the pilot terms and the operator agreement to read before you pay anything. Nothing renews by itself. What happens next